WIDS Corp ("we", "us", or "our") operates the WahLive mobile application and website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use WahLive. We are committed to complying with global privacy standards, including the data transparency and account deletion requirements mandated by the Apple App Store and Google Play Store.
1. Information We Collect
To provide a secure and functional live-streaming and social experience, we collect the following types of information:
- Account Data: Authentication details (via Google Sign-In or Phone Number SMS verification), display name, and date of birth to strictly enforce our 18+ age requirement.
- User-Generated Content (UGC): Data you voluntarily provide, including profile pictures, bio descriptions, text messages sent in chat, and virtual gifts sent or received.
- Financial & Transactional Records: When you purchase Coins or cash out Diamonds, transactions are handled securely by third-party processors (Apple, Google, or payment gateways). We do not collect or store your raw payment details. We only track transaction logs and your virtual currency balance.
- Device & Usage Data: We automatically collect your IP address, device model, operating system, app version, and interaction logs (such as stream views and moderation reports) to diagnose issues and prevent fraud.
2. Device Permissions (Camera & Microphone)
Because WahLive is an interactive live-streaming and 1-on-1 video chat service, the application fundamentally requires permission to access your device's Camera and Microphone.
- Usage: These permissions are used solely to capture and transmit your video and audio feed in real time during a live broadcast or 1-on-1 video call.
- No Passive Background Recording: We do not activate your camera or microphone in the background. Streams are transmitted in real time via our RTC provider (ZegoCloud) and are not permanently recorded or archived on our servers unless flagged and reported for safety violations.
3. How We Use Your Information
- To operate, maintain, and deliver the core features of the WahLive application.
- To process virtual currency purchases and creator payouts.
- To enforce our Community Guidelines, investigate flags, and ban abusive users.
- To recommend relevant live content and calculate leaderboard rankings.
4. Third-Party Service Providers
We do not sell personal information to data brokers. We share data strictly with infrastructure partners necessary to deliver the service:
- Firebase / Google Cloud: Secure database storage, authentication, and application performance metrics.
- ZegoCloud: Real-time audio, video, and live stream routing infrastructure.
- RevenueCat: Cross-platform in-app purchase validation and subscription infrastructure.
5. Data Retention and Account Deletion
You have full ownership of your data and the permanent right to delete your profile:
How to Delete Your Account:
You may permanently delete your account directly inside the app at any time by navigating to:
Settings > Account > Delete Account
Initiating deletion will permanently remove your profile, messages, and social connections from active databases. Legally mandated transaction logs may be retained as required by financial regulations.
6. Children's Privacy
WahLive is strictly restricted to individuals aged 18 and older. We do not knowingly collect personal information from minors. Accounts identified as belonging to individuals under 18 will be terminated immediately along with all associated data.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect new app features or legal requirements. We will notify you of any significant changes via an in-app banner or an update to the "Last Updated" date at the top of this document.
7. Contact Information
For questions regarding this policy or your privacy rights, contact:
WIDS Corp
Email: support@wahlive.com
Web: wahlive.com